Convergys is currently recruiting full-time and part-time customer service associates to work at home upon completion of training. The job involves greeting customers in a courteous, friendly, and professional manner. Customer Service Associates listen attentively to customer needs and concerns; demonstrate empathy, clarify customer requirements; probe for and confirm understanding of requirements or problems.
Basic Requirements for this position are as followed:
- Basic knowledge of computers and operating systems.
- Willing to work rotating shifts on an as needed basis
- Excellent listening skills
- Previous customer service experience
If interested, please check out http://careers.convergysworkathome.com/
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